AirDroid Remote Support

AirDroid Remote Support is a handy mobile app that is designed to demonstrate problems on Android smartphones to technical support staff. It will help the specialists to understand the problem faster and help to solve it remotely.

How AirDroid Remote Support works

This application will free you from the need to take your phone to the service or show it to the specialists every time something in it does not work the way you want. Solving technical problems and configuring software will now take very little time. All you need to do is establish a direct connection with a specialist or colleague and use the demonstration screen function. This will show you exactly what the problems are, which will help speed up the solution. The app includes a handy text chat and voice calling tool to comfortably discuss and resolve issues. Can't talk? No problem. A technical support staff member can show you step-by-step how to troubleshoot your issues so you can easily fix them yourself. It's easy to set up a remote connection:

1. download the latest version of AirDroid Remote Support to your cell phone;
2. Give the specialist a 9-digit code to connect to you via AirMirror;
3. Wait for the program to establish a connection to start the screen demonstration.

Please note that the AirDroid Remote Support app does not have remote device control features and is intended for screen demonstrations only.

Key features and functions:

• The easiest and fastest possible connection;
• strong data encryption;
• communication via voice or text chat:
• Screen demonstration with the possibility of receiving screen tips from a technician:
• file transfer feature;
• ability to demonstrate malfunctions with physical devices, thanks to AR-camera support;
• Can be used on smartphones and tablets.

Download AirDroid Remote Support app for Android from FreeSoft is completely free.