Uber, Gett and Yandex.Taxi users suffered as a result of the failure at MegaFon

23 May 2017
Last Friday, subscribers of the cellular operator "MegaFon" were left without communication. As a result of a global failure, not only voice communication was unavailable, but also Internet access. It also caused a sharp increase in sales of MTS SIM-cards, and a number of problems for Uber, Gett and "Yandex.Taxi".In particular, many users simply could not order a cab last Friday, or could not contact the driver to clarify his location. This not only caused a decrease in the number of orders and, as a result, a decrease in company profits, but also a fairly large number of trips canceled, which for many became the reason they were late for important meetings. RNS Agency contacted the press services of the above mentioned cab ordering services. Representatives of Uber confirmed the information that some drivers and passengers are experiencing difficulties with the service. In Gett reported that users were unable to call a car on Friday from 11:00 am to 2:00 pm, but at the same time assured that the support service had not received any complaints. Representatives of Yandex.Taxi also confirmed the difficulties in the work that arose as a result of the failure of MegaFon and announced the temporary cancellation of the minimum cost of the trip. This allowed passengers to avoid costs arising from the cancellation of a trip or the long waiting time for the driver at the boarding point.