Registration of IT applications

Registration of requests IT The system is a convenient tool for the administration of the support service, is as comfortable as possible for ordinary users and has a modern and pleasant interface.

The system is easily adaptable and suitable for any area where you need to record requests. The system can be used by both small local companies and large organizations that have remote offices. "Registration of requests IT" has an important advantage over WEB-oriented Help Desk systems - it is reminders of requests and tasks. This mechanism greatly optimizes and simplifies the work of administrators.

Basic feature set:

• Registration and tracking of requests from users.
• Editable knowledge base. You can use the program for any other purposes, if the conditions of the task are connected with sending of requests and their processing.
• Client-server technology (3 software modules).
• Ability to generate reports based on received requests.
• Ability to send files.
• E-mail notifications.
• Tasks.
• Administration's dialogue with a client (chat).
• System of estimation of requests.
• Calendar.
• Order's card.
• Updates.