A curious study was conducted by IBM. It looked at statistics within the company. Specifically, data on employees using PCs and Macs. The results were interesting.
Windows computers need a large support department. Over 5,000 Macs are serviced by 1 specialist. For the sake of PCs, IBM maintains 22 people. The costs are corresponding.
Mac owners are also less likely to need third-party software. Such requests from them - 5% (versus 11% from Windows fans). In addition, Microsoft fans are 17% more likely to leave IBM.
Another fact: only 86% of employees successfully update Windows. The rest need help. In the case of macOS , there are fewer such requests. The new platform is easily adopted by 98% of Mac fans.
However, we should not draw global conclusions. These numbers apply only to IBM. In other corporations, the situation may be different.