Xiaomi Redmi Note 7 Pro exploded in India

18 March 2020

What harm can smartphones do? They're safe. But - from time to time - gadgets spontaneously combust. Or worse, they explode. Something similar happened in the Indian city of Gurgaon.

Image from 91mobiles.com

Vikesh Kumar, owner of an Xiaomi Redmi Note 7 Pro, was reportedly hurt. The device was 90% charged and was lying in his pocket. Suddenly, the owner felt the temperature of the device rising.

When Xiaomi Redmi Note 7 Pro became hot, it was moved to a backpack. Out of harm's way. This saved Vikesh from injury. Literally within moments, smoke came out of the phone.

Then the Xiaomi Redmi Note 7 Pro exploded. The backpack caught fire - take a look at the photo after the incident. The damage it sustained was impressive. Fortunately, the user escaped injury.

Image from 91mobiles.com

Alas, that's where the luck ran out. The local Xiaomi service center refused to help. Employees of the SC examined the "remains" Xiaomi Redmi Note 7 Pro and issued a verdict. In their opinion - the owner deliberately damaged the battery.

They refused to change Xiaomi Redmi Note 7 for free. The controversy only contributed to attracting media attention. As it turned out later - for the better.

About the incident learned in the Xiaomi. The company contacted the man and issued a new Xiaomi Redmi Note 7. Unfortunately, Vikesh had to compensate 50% of the cost.

Image from 91mobiles.com

Xiaomi also gave him a backpack(to replace the burned one). Were the specialists able to identify the cause of the fire? The breakdown paperwork indicates a power failure.

It is possible that the cause is the high-capacity battery of the Xiaomi Redmi Note 7. The latter offers 4000 mAh and guarantees 251 hours of battery life (standby).

The device itself is good. It pleases with an 8-core Snapdragon 675 processor and a cool camera. The rear module is dual: 48 MP + 5 MP. There is HDR and optical stabilization.

Image from mi.com

Complementing the configuration is a 6.3-inch screen, a fingerprint scanner and a 13 MP front lens. For the basic version in Russia they ask about 18 thousand rubles.